How Corniche Hotel Improved Efficiency by 60% with ANLI Solutions
Overview
Corniche Hotel, a prominent hospitality brand, faced growing operational challenges, particularly in front desk management, housekeeping coordination, inventory tracking, and overall guest experience delivery. Seeking a comprehensive and modern solution, they partnered with ANLI Solutions to overhaul and digitize their operations.
Objective:
- Improve operational efficiency
- Streamline communication between departments
- Enhance guest satisfaction
- Increase revenue and reduce manual workloads
Challenges Faced by Corniche Hotel
Before implementing ANLI Solutions, Corniche Hotel struggled with several operational inefficiencies:
- Manual check-in/check-out processes causing delays
- Housekeeping tasks managed through paper logs
- Lack of real-time inventory management leading to stockouts
- Siloed departmental communication causing inefficiencies
- Limited visibility into revenue and performance metrics
The ANLI Solutions Approach
ANLI Solutions proposed a phased migration plan to address these challenges systematically:
1. Front Office Automation
- Introduction of digital check-in/check-out.
- Real-time room availability updates.
2. Housekeeping Management
- Mobile access to cleaning schedules and task status.
- Instant room status updates to front desk.
3. Stock/Inventory Management
- Automated inventory tracking with alert systems.
- Simplified supplier order management.
4. Restaurant Management
- Centralized food and beverage POS integration.
- Real-time updates between restaurant and kitchen operations.
5. Future Phases (Planned)
- HR, Payroll, and full accounting suite integrations.
Results Achieved
The implementation of ANLI Solutions led to significant improvements across all key metrics:
| Metric | Before ANLI Solutions | After ANLI Solutions |
|---|---|---|
| Front desk processing time | 10 minutes per guest | 3 minutes per guest |
| Housekeeping response time | 2 hours | 45 minutes |
| Inventory order delays | Frequent | Rare |
| Guest satisfaction score | 75% | 92% |
| Operational efficiency | - | +60% improvement |
Key Improvements:
- Significant time savings for both guests and staff.
- Real-time data access across all departments.
- Better inventory control and fewer guest complaints.
- Improved coordination between operations, housekeeping, and F&B teams.
Client Testimonial
"ANLI Solutions transformed how we operate. Our guests are happier, our team works more smoothly, and we've seen a 60% improvement in our overall efficiency within months. We couldn't have asked for a better partner."
Conclusion
Corniche Hotel's partnership with ANLI Solutions has demonstrated that the right technology can not only simplify hotel management but also deliver remarkable improvements in operational performance and guest satisfaction.
Next Steps:
- Full integration of HR and payroll management.
- Expansion into multi-property management with ANLI Solutions.
About ANLI Solutions
ANLI Solutions is a future-focused hospitality management platform that empowers hotels to streamline operations, boost revenue, and enhance guest experiences. With modular, easy-to-use technology, we are building the future of hotel management, today.