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Front Office & PMS

Reservations, check-ins and guest bills — one front desk, no chaos.

Anli Front Office is the property management system (PMS) at the heart of Anli. It holds every reservation, every room and every guest bill in one place, so the front desk always knows who is arriving, who is in-house and exactly what each guest owes.

For: Hotels, resorts and shortlets that still run the front desk on paper registers, spreadsheets or WhatsApp threads.

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What Front Office & PMS does

Reservations & group bookings

Create individual and group reservations in a guided flow, with rooms, rates, discounts and deposits captured up front.

Stay View calendar

See arrivals, departures and occupied rooms across dates on one calendar — spot gaps and clashes before they happen.

Fast check-in & check-out

Check guests in with a click from the reservation, and settle or carry balances forward at check-out.

One guest folio

Every charge — room, restaurant, extras — lands on a single guest folio, so the balance the guest sees is the balance finance sees.

Group billing to a master folio

Under Group Billing, deposits and charges consolidate under the master guest, so a wedding or conference settles as one bill.

Connected to everything else

Restaurant charges posted to a room appear on the folio instantly; owners see the same numbers on their dashboard.

A day with Anli

How it works in practice

A booking comes in and the front desk creates the reservation in under a minute — the room appears on Stay View immediately. On arrival, one click checks the guest in. Every restaurant order charged to the room lands on the same folio, and at check-out the guest gets one clear bill. Anything unpaid moves to receivables automatically, so nothing leaks between the front desk and the accounts office.

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Front Office & PMS — questions, answered

What is a guest folio?

A guest folio is the running bill for a stay. In Anli, the room charge, restaurant orders charged to the room and any extras all post to one folio, and the guest balance is calculated from that single record — at reception, in the restaurant and in accounts.

Can Anli handle group bookings?

Yes. Anli Front Office creates group reservations with a room and a bill for every guest, and under Group Billing all deposits and charges consolidate onto a master folio held by the group’s master guest, so the group settles once.

Does Front Office work for shortlets and serviced apartments?

Yes. Shortlets use the same reservations, Stay View calendar and guest folios, and pair them with iCal Channel Sync to keep external booking calendars aligned.

Can several staff use the front desk at once?

Yes. Anli is cloud-based and role-based: front-desk agents, supervisors and managers each sign in with their own access and work on the same live data.

One platform — keep exploring

Restaurant & POSTable service, kitchen displays and charge-to-room — on the same bill as the stay.Inventory & StockKnow what you bought, what you used and what it cost — down to the recipe.Accounting & FinanceReceivables, payables and revenue reports — from the same numbers the front desk sees.

See Anli running your property

Book a live demo with our team, or start a free trial and explore Anli on your own terms.

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Plans from ₦70,000/month · See pricing

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